Privacy Policy
Our Privacy Policy
Outside of any contact form details or direct emails you might supply we don’t collect private data – end of. This policy tells you what information the website collects and why, how we keep it safe, how we use that information, who we share that information with and what your rights are.
The information I collect
Browsing
If you simply wish to browse the website, no personal data is directly collected. A single cookie is used to check if you have accepted cookie and privacy policies.
With all cookies on this site personal information is not contained in the cookies, however, it may be possible to use the information in combination with other data to build a personal profile. This is why we secure the site to prevent malicious access.
Social Sharing
If you use the social sharing buttons some information may be collected by the social platform and their cookies may remain for our website. We use encryption to help prevent access to these cookies.
In order to share, you will need to have an account with the social platform you use, and therefore will have already agreed to their terms for privacy and the use of cookies. Privacy and cookie information for the main sites is here:
Contact Forms
When you submit information through the contact form or by email it is sent directly to us. This email is only accessed by Topsham Wines. No data is stored on this website or in any intermediary database or software platform.
After responding to the email and resolving the enquiry, the email will be deleted. You are not added to any list or marketing campaign and your data is not retained unless this is explicitly requested by yourself.
Who can see this information
Website
Mike Smith – Owner of Digital Smithy (see Contact Details below).
Contact Form and Emails
Mike Smith – Owner of Digital Smithy (see Contact Details below).
Jim Kingston – Owner of Topsham Wines
Topsham Wines Staff on an ‘as needed’ basis purely for the execution of legitimate business as will be instructed by you in said email.
How We keep your information secure
This website uses encryption so that cookies and information entered on forms is secure. This is through an SSL certificate. You can see that the site is secure through your web browser, which will have a padlock or a green ‘SECURE’ message, and will show HTTPS at the beginning of the website address.
- Admin account holders for this website must use strong passwords so that their accounts are secure.
- Your data is never stored by or shared with anyone except where detailed in ‘Who Can See This Information’ above.
- You are entitled to view, amend or have deleted the personal information that we hold. To do so contact us using the details below.
Sharing your information
We do not share your information with third parties – save in the course of business (legitimate interest) with you if necessary in order to complete any business agreed (e.g. enquiring about stock with a supplier). We do not and never will sell your data or use it outside of legitimate interest.
We will not disclose your information to any third party unless required to do so by law. In such cases we will ensure due diligence in releasing only required information, and this only to recognised official parties entitled to require this information under law.
Your Rights
To act upon these rights contact us using the details below.
To be informed
This policy gives a clear guide to what data we collect and why.
The right of access
You may request a copy of the information we hold about you at any time.
Rectification
You may ask me to correct information held about you if it is incorrect or incomplete.
The right to be forgotten
We will remove all data held about you on request.
The right to restrict processing
We do not currently process your data – that is – we do not use it for marketing, sell or otherwise share it with third parties or act upon your data for any purpose other than legitimate interest.
Your right to retain and reuse your data
We do not collect sensitive personal data nor claim any rights of ownership over your data that we do hold.
The right to object
We do not use your personal data for the purpose of direct marketing, scientific and historical research, for the performance of a task in the public interest or any similar purpose. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose.
Your rights regarding automated processes
We do not use automatic processing of data. Should we do so in future you will be notified at least one month beforehand and may request for your data not to be included in any such purpose.
Contact Details
For any of the above you may contact us by email, phone or in writing using the following details.
Our email:
Our phone: 01392 874501
Our address: 36 High Street, Topsham, EX3 0DU
We will deal with any requests within 28 days except where reasonable impediment prevents us from doing so.
Mike Smith is our website developer through Digital Smithy. He provides website, security and social media support to us. As the developer of our site he has access to all data on the site. As host of our website, Digital Smithy acts as a “data sub-processor”. This is a term used by the GDPR (General Data Protection Regulations). This means that Digital Smithy provides our hosting, the space where our website and email are stored, and therefore has access to them. Both parties signed an agreement stating that Digital Smithy will not access or act upon any data relating to Topsham Wines without our explicit consent. We have ensured that Digital Smithy abides by the GDPR and treats all our data and that of website users and email contacts in strict confidence.
For enquiries you may contact Digital Smithy directly through his website: digitalsmithy.co.uk